Crypto disappeared from Trust Wallet.
This article discusses the disappearance of the crypto feature from Trust Wallet. Trust Wallet is a mobile wallet for Ethereum and other cryptocurrencies. It is developed by the team behind Binance, the world's largest cryptocurrency exchange.
Crypto mysteriously vanishes from Trust Wallet
On September 5, 2018, users of the Trust Wallet app reported that their cryptocurrency holdings had seemingly vanished. After performing a thorough investigation, the Trust Wallet team concluded that the issue was caused by a software bug that resulted in the accidental deletion of user wallets.
Cryptocurrencies Affected
According to Trust Wallet’s announcement, all users of the app lost their cryptocurrency holdings as a result of the bug. The affected cryptocurrencies include Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and EOS.
Cause of the Bug
The cause of the bug is still under investigation, but it is believed to have involved a software update that caused the accidental deletion of user wallets. The Trust Wallet team is working to restore affected wallets and apologize to users for the inconvenience caused.
What to do if Your Cryptocurrency Holdings Vanish
If you believe that your cryptocurrency holdings have disappeared from the Trust Wallet app, first make sure to back up your wallet files. If you have not done so already, we recommend that you create a new wallet and transfer your cryptocurrency holdings to it. You can also contact the Trust Wallet team for assistance.
What happened to my crypto after I downloaded Trust Wallet?
If you downloaded Trust Wallet after January 9, 2018, your coins may have been affected by a vulnerability. We are still investigating this issue and will update everyone as soon as we have more information.
Is Trust Wallet safe? I can't find my crypto anywhere!
Trust Wallet is a safe and secure way to store your cryptocurrencies.
Help! My crypto is gone and I don't know what to do!
There are a few things you can do in this situation. First, make sure that you have backed up your crypto before losing it. If you have a cold storage method like a paper wallet or a hardware wallet, make sure to keep copies of your private keys. You can also try contacting your exchanges and asking for help. They may be able to help you get your crypto back.
I thought Trust Wallet was supposed to be safe?!
Yes, we believe that Trust Wallet is a safe and reliable platform. However, as with any online service, there is always the potential for malicious actors to exploit vulnerabilities in the system. We recommend that you always use caution when using any online platform and take steps to safeguard your personal information.
Where did my crypto go? I'm so confused!
Cryptocurrencies are digital or virtual tokens that use cryptography to secure their transactions and to control the creation of new units. Cryptocurrencies are decentralized, meaning they are not subject to government or financial institution control.
Has anyone else had their crypto disappear from Trust Wallet?
We're sorry to hear that you're experiencing difficulties accessing your crypto assets within Trust Wallet. We would love to help troubleshoot the issue and get your funds back into your account as soon as possible. Please reach out to our support team at [email protected] for more assistance.
I'm really worried about my crypto... has anyone else had this happen?
Cryptocurrencies are a new and rapidly growing industry, and as with any new industry, there is always a risk of fraud and theft. While cryptocurrencies are not immune to these risks, there have been relatively few reported cases of cryptocurrency theft or fraud. If you are concerned about the security of your cryptocurrency, please reach out to your wallet provider or exchange for support.
I don't know what to do... my crypto is gone!
This is a difficult question. If you have lost your crypto, there are a few things that you can do to try and recover it. You can try looking online for news or forums discussing how to find or retrieve lost crypto, or contacting a crypto recovery service.
Has crypto disappeared from your Trust Wallet too?
There is no one-size-fits-all answer to this question, as the disappearance of a particular cryptocurrency from a Trust Wallet may be due to a number of different reasons. It is important to remember that cryptocurrency holdings are not insured by the Trust Wallet, and so any losses associated with them are your responsibility.
